Reordering Team

How Team Ordering Works

Practitioners in the “Our Team” tab appear in a specific order:

Order is set by the office administrator
Patients see practitioners in this order
Order is independent of services ordering

Reordering Practitioners

Step-by-Step

Log in as an office administrator
Visit your office booking page in edit mode
Navigate to the “Our Team” tab
Find the practitioner you want to move
Click and hold the drag handle (left side of card)
Drag the card up or down
Drop at the desired position
Order saves automatically

Visual Feedback

While Dragging

The card follows your cursor
Other cards shift to show the drop position
A placeholder indicates where the card will land

Saving

A spinner may appear briefly on the drag handle
“Saving order…” text may display
Dragging is disabled during save
Order updates once save completes

Order Display

Team Tab

Practitioners appear in your set order:

First practitioner at top
Last practitioner at bottom
Horizontal cards on mobile

Patient Selection

When patients click to select a practitioner:

List follows the same order
First practitioner appears first

Order Persistence

What’s Saved

The order is saved to office preferences:

Stored as an ordered list of practitioner IDs
Persists across browser sessions
Affects all visitors to the page

Multiple Administrators

If multiple admins manage the page:

Any admin can reorder
Last change wins
Order is shared across all admins

Best Practices

Order Considerations

By seniority:

Senior practitioners first
New practitioners later
Traditional approach

By specialty:

Group by specialty area
Patients find relevant practitioners faster

By availability:

Most available practitioners first
Busier practitioners later
Maximizes booking success

By popularity:

Most-booked practitioners first
Based on patient demand
Improves conversion rates

Review Periodically

Consider reordering when:

New practitioners join
Practitioners leave
Booking patterns change
Specialties shift in focus

Order and Services

Independent Ordering

Practitioner order is separate from service order:

Team tab: Practitioners in your set order
Services tab: Services in service order
No automatic linking

Service Cards

On service cards, practitioner names appear in:

Alphabetical order (not team order)
This is a display convenience, not based on team position

Troubleshooting

Drag Not Working

Ensure you’re clicking the drag handle (left side)
Verify you’re logged in as office admin
Wait for any pending saves
Try refreshing the page

Order Not Saving

Wait for the save operation to complete
Check your internet connection
Look for error messages
Try the operation again

Order Appears Wrong

Refresh the page to see current order
Check if another admin made changes
Verify you’re on the right booking page

New Practitioner Not in List

First add them via the dropdown
Then drag to desired position
New practitioners appear at the end

Task	Link
Adding practitioners	Adding Practitioners
Editing profiles	Practitioner Profiles
Managing photos	Practitioner Images

Next Steps

Now that your team is organized:

Settings Overview - Configure booking options
Account Requirements - Set login policies