Reordering Services
How Service Ordering Works
Services appear in a specific order on your booking page:
- Within each category, services follow your custom order
- The order you set in the sidebar is the order patients see
- Changes are saved automatically when you drop
Reordering Within a Category
Step-by-Step
- Log in with administrator permissions
- Visit your booking page in edit mode
- Navigate to the sidebar service list
- Find the service you want to move
- Click and hold the drag handle (left side of the card)
- Drag the service up or down
- Drop at the desired position
- The new order saves automatically
Visual Feedback
While dragging:
- The service card follows your cursor
- A drop target indicator shows where it will land
- Other services shift to make room
After dropping:
- The service appears in its new position
- A brief spinner may appear while saving
- The booking panel updates to reflect the new order
Moving Services Between Categories
You can also move services to different categories:
- Drag a service from its current category
- Hover over the target category header
- The category expands if collapsed
- Drop the service into the category
- Both the category assignment and order are saved
Reordering Categories
Categories themselves can be reordered:
- Find the category header in the sidebar
- Click and hold the category’s drag handle
- Drag the category up or down
- Drop at the desired position
- All services within the category move together
Order Persistence
What’s Saved
- Service order within each category
- Category assignment for each service
- Category order in the sidebar
Where It’s Stored
Order is saved specifically for your booking page:
- Office pages save to office preferences
- Practitioner pages save to practitioner preferences
- Different pages can have different orders
Default Order
New Services
When you add a new service:
- It appears at the end of “Other Services” or the default category
- You can then drag it to your preferred position
Initial Setup
If you haven’t set an order:
- Services appear in their system default order
- Usually alphabetical or by creation date
- Set your preferred order after enabling services
Best Practices for Service Order
Most Popular First
Place your most commonly booked services near the top:
- Patients find them quickly
- Less scrolling required
- Higher conversion rates
Logical Grouping
Even within categories, group related services:
- New patient services together
- Follow-up services together
- Specialty services together
Consider the Flow
Think about the patient journey:
- Initial consultation first
- Follow-up services next
- Specialty or add-on services last
Seasonal Adjustments
Consider adjusting order seasonally:
- Promote flu shots in fall
- Allergy services in spring
- Keep relevant services visible
Order in the Booking Panel
Category Slider Order
Categories in the horizontal slider match your sidebar order.
Service Card Order
When a patient clicks a category:
- Services appear in your defined order
- “All” shows all services in category order
- Services maintain position within their category
Troubleshooting
Drag Not Working
- Ensure you’re clicking the drag handle (left side)
- Verify you’re logged in with edit permissions
- Wait for any pending saves to complete
- Try refreshing the page
Order Not Saving
- Watch for the saving spinner
- Wait for save to complete before navigating away
- Check your internet connection
Service Moved to Wrong Category
- Simply drag it again to the correct category
- Categories expand on hover while dragging
Order Appears Wrong to Patients
- Refresh your browser to see the current order
- Check if you’re viewing the right booking page
- Verify you saved changes before leaving edit mode
Related Tasks
| Task | Link |
|---|---|
| Creating categories | Service Categories |
| Enabling services | Enabling Services |
| Editing service details | Service Details |
Next Steps
Now that your services are organized:
- Team Overview - Manage your practitioners
- Booking Settings - Configure booking options