Calendar Options
The Calendar Options panel is where you configure how your calendar looks and behaves. It controls things like the colors of your events, the time range shown on the calendar, what happens when events overlap, and whether cancelled events are visible.
Opening Calendar Options
- Open the Calendar by clicking the calendar icon at the top right of any page.
- Click the gear icon at the top right of the calendar.
- From the settings menu that appears, select Calendar Options.
- The Calendar Options panel opens.
Most settings save automatically when you change them. A few (like time range and colour choices) require clicking a Save button at the bottom of the panel — look for it after making your change.
Set Event Colors
Each appointment type can have its own colour, but this setting controls the default colour scheme used by the calendar. Pick the option that gives you the best at-a-glance read of your schedule.
Set Snap Duration
When you drag an event to a new time on the calendar, the event “snaps” to a time interval. This setting controls how fine that snap is.
- 15 minutes — the most flexible, lets you drop events at any quarter-hour
- 30 minutes — snaps to the half-hour
- 60 minutes — snaps to the hour
Smaller snap durations give you more precision but make accidental small movements more likely. 15 minutes is a good default.
Set Scale
Controls the zoom level of the calendar — how much vertical space each hour takes up on screen. A larger scale shows more detail per hour but means more scrolling to see the whole day. A smaller scale fits the whole day in one view but compresses each event into a smaller space.
Set Time Range
Sets the start and end times shown on your calendar (e.g., 7:00 AM to 8:00 PM). Anything outside this range is hidden by default — useful if you never book outside business hours and want to skip the empty space.
Authorize Changes to Calendar (Practitioners only)
Controls whether other practitioners or admin staff at your office can make changes to your calendar (book, edit, cancel events on your behalf).
- Yes — others with access can edit your calendar
- No — only you can edit your calendar; others can view but not change
This setting is only visible to practitioners — admin staff can always edit calendars they manage.
Calendar Visibility (Practitioners only)
Controls whether your calendar is visible to other practitioners at your office.
- Public — other practitioners can see your appointments
- Private — your calendar is hidden from other practitioners
Admin staff can always see all calendars regardless of this setting.
This setting is only visible to practitioners.
Show Cancelled Events?
Controls whether cancelled appointments stay visible on your calendar or are hidden from view.
- Yes — cancelled events stay on the calendar, usually in a faded or strikethrough style so you can tell them apart from active events
- No — cancelled events disappear from the calendar view (they’re still in the system; you can find them through Calendar Search by enabling Include Cancelled)
Many clinics find it useful to see cancelled appointments at a glance — both for context (“Oh, that 2pm cancelled, I have free time”) and for spotting cancellation patterns. Others prefer a cleaner calendar with cancelled events hidden.
Show Warning When Moving Events?
When you drag and drop an event to a new time, the calendar can either move it silently or show a confirmation popup first.
- Yes — a confirmation popup appears before each move; safer against accidental drags
- No — events move immediately when dropped; faster but easier to make mistakes
If you’ve ever accidentally moved an event by clicking and dragging when you meant to just click, turn this on.
Stacked Events Inspection
When two or more events are scheduled at the same time, they stack on top of each other on the calendar. This setting controls what happens when you interact with a stacked event — how you peek at or open the events that aren’t on top. To control how those overlapping events are drawn on the calendar in the first place, see Stack Layout below.
There are three modes:
| Mode | Behavior |
|---|---|
| Hover (default) | Mouse over a stacked event to peek at it. A small read-only summary appears showing the patient, time, type, practitioner, office, and status. Click the event to open the full appointment card as normal. |
| List | Click a stacked event to open a popup listing all events at that time. Pick the one you want to open. |
| Off | Nothing special happens with stacked events. Clicking opens the topmost event’s normal appointment card; the other stacked events stay hidden underneath. |
Hover mode (default)
When you mouse over an event that has others stacked at the same time, a small read-only card pops up above the event. It shows:
- Patient name (or event type if there’s no patient) and the date and time range at the top
- Type — Practitioner on the next line
- Office below that
- Status at the bottom — red and bold when the appointment is cancelled
The card is read-only — you can’t click anything in it. It’s just for quickly seeing what’s underneath without having to click. Click the event itself to open the full appointment card as usual.
The hover card only appears for events that have other events stacked with them. Standalone events don’t trigger it.
List mode
Clicking a stacked event opens a popup listing every event at that time slot. Each row shows the patient, time, type, practitioner, and status (red and bold for cancelled). Click any row to open that event’s full appointment card.
This was the original behavior of the calendar before the Hover mode was added.
Off mode
Stacked events are not flagged in any special way. Clicking opens the topmost event’s appointment card. To see the events underneath, you’d need to use Calendar Search or rely on the colour bar at the top of stacked events as a visual hint.
What stacked events DON’T include
Whichever mode you choose, the hover card and the List popup only show events you can actually see on the calendar. They respect:
- Your practitioner sidebar selection — if you’ve hidden a practitioner, their stacked events won’t appear in the popup or the hover card
- Your Show Cancelled Events setting — if Show Cancelled is off, cancelled events are excluded
- Deleted events are always excluded
This means the inspection popup won’t surprise you with events you can’t see on the calendar.
Choosing a mode
- Hover is the easiest — no clicks needed to see what’s underneath. Best for everyday use.
- List is best when you frequently need to open stacked events, not just see them. The popup gives you a clickable list.
- Off is best if you find the hover card or the List popup distracting and prefer a quieter calendar.
Stack Layout
When events overlap in time, the calendar can draw them in two different shapes. Stack Layout controls the shape — distinct from Stacked Events Inspection above, which controls how you interact with the stack once it’s drawn.
There are separate settings for Week View and Day View so you can pick the layout that suits each view. Month and multi-day overview views always cascade — the new layout setting doesn’t apply to them.
| Layout | What overlapping events look like |
|---|---|
| Stacked (default) | Events cascade — each subsequent event sits a little to the right of the one behind it, with the events underneath poking out as thin slivers on the left. Compact for many short overlaps. |
| Side by Side | Events split the column width — each overlapping event takes an equal fraction of the column and sits next to its peers. Every event title is fully readable without clicking or hovering. |
Picking a layout per view
- Week View Stack Layout — controls the weekly grid.
- Day View Stack Layout — controls the day view (whether you reached it from the Day button on desktop or the mobile day view).
The two prefs are independent. A common combination is Side by Side for Day View (where one or two overlaps per slot is common and you want to read each event at a glance) and Stacked for Week View (where many short overlaps are common and a compact cascade is easier to scan).
Stacked layout
Each overlapping event is drawn slightly to the right of the one behind it. The cascade margin adapts to how many events are overlapping — smaller cascades for deeper stacks — so you can fit more events into the same space.
- Pros: compact; works well with many short overlaps.
- Cons: events behind the front-most one show as thin slivers; you can’t read the patient name on a back event without hovering or clicking.
Side by Side layout
Every overlapping event takes an equal fraction of the column width and sits next to its peers. With two concurrent events, each takes half the column; three takes a third each; and so on.
- Pros: every event is fully readable at a glance without hovering or clicking.
- Cons: the more events overlap, the narrower each one becomes. A deep stack of many short events can make individual events very thin.
Calendar List Display Order
Controls the order practitioners appear in the calendar sidebar (the list on the left side of the calendar showing which practitioners’ calendars are loaded).
Options typically include alphabetical, or a custom order you’ve set up.
Related Pages
- Calendar Overview — what the calendar is and how it’s organized
- Calendar Master List and Short List — how to control which practitioners appear in your sidebar
- Booking Events — how to create new appointments
- Editing Events — how to change appointment status, including cancelling
- Calendar Search — how to find cancelled or deleted events that don’t show on the calendar