Practitioner Profiles

What Can Be Edited

Field	Description
Title	Honorific (Dr., Mr., Ms., etc.)
First Name	Given name
Last Name	Family name
Suffix/Credentials	Professional credentials (MD, PhD, RMT)
Bio	Professional biography
Display Phone	Override phone shown on booking page
Display Email	Override email shown on booking page

Who Can Edit Profiles

Practitioner Priority Mode

Only the practitioner themselves can edit their profile:

Log in as yourself
Visit your personal booking page
Edit controls appear for your profile

Office Priority Mode

Practitioners cannot be edited by office admins on the office page:

Office admins can set override images
Profile content comes from the practitioner’s own settings
Practitioner controls their own bio, credentials, etc.

Editing Your Profile

Step-by-Step

Log in to OutSmart as yourself
Visit your practitioner booking page
Find your profile card in the hero section
Click the pencil icon (edit button)
A modal opens with editable fields
Make your changes
Click Save

Field Details

Title

The honorific before your name:

Dr., Mr., Ms., Mrs., Mx.
Leave blank if not applicable

First Name / Last Name

Your full legal or professional name:

Used throughout the booking experience
Appears on confirmations and calendar

Suffix/Credentials

Professional designations after your name:

Enter as comma-separated values
Example: MD, PhD, FRCP
Each credential becomes a colored pill badge

Credentials appear as pill badges using your secondary color (tag color).

Bio

Your professional biography:

Supports bold and italic formatting
Displayed in the hero card and “Read More” modal
Truncated on cards, full version in modal
Keep professional and patient-focused

Display Phone / Display Email

Override contact information shown on your booking page:

Leave blank to use your actual contact record
Enter a value to display something different
Actual contact info shown as placeholder hint

Display Phone/Email Use Cases

Why use display overrides?

Scenario	Solution
Show clinic number instead of personal	Enter clinic number in Display Phone
Use booking-specific email	Enter booking email in Display Email
Keep personal contact private	Use display fields for public-facing info

Bio Writing Tips

Good Bio Elements

Professional background and training
Specializations and areas of focus
Approach to patient care
Languages spoken (if relevant)
Years of experience

Example Bio

Dr. Smith is a board-certified family physician with over 15 years of experience in primary care. She specializes in preventive medicine and women’s health, with a particular interest in helping patients manage chronic conditions through lifestyle modifications. Dr. Smith is known for her patient-centered approach and takes time to ensure each patient feels heard and understood.

Formatting Tips

Keep paragraphs short
Use bold for emphasis on key points
Write in third person
Be professional but approachable
Keep under 200 words for readability

How Profile Appears

Hero Card (Practitioner Priority)

Shows:

Photo
Full name with title and credentials
Abbreviated bio (first few lines)
Contact information

When patients click “Read More”:

Full bio displayed
All credentials shown
Complete contact information
Social media links (if enabled)

Team Cards (Office Priority)