Service Pricing

Price Display Overview

By default, service prices are hidden from patients. You can enable price display and customize how prices appear.

Display Options

Setting	Description
Show Prices	Toggle prices on/off
Currency Symbol	What symbol to use (e.g., $, €, £)
Symbol Position	Before ($99) or after (99$) the amount

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Enabling Price Display

Step-by-Step

1. Log in with administrator permissions
2. Visit your booking page in edit mode
3. Click the Settings icon (gear) in the header
4. Find the Price Display section
5. Toggle “Show Prices” to ON
6. Prices appear on service cards immediately

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Currency Symbol

Default Symbol

The default currency symbol is $ (US/CAD dollar sign).

Changing the Symbol

1. Open Settings > Price Display
2. Find the Currency Symbol field
3. Enter your preferred symbol:
   • $ - Dollar
   • € - Euro
   • £ - Pound
   • CA$ - Canadian Dollar
   • ¥ - Yen
4. Maximum 5 characters
5. Changes apply immediately

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Symbol Position

Control whether the symbol appears before or after the price:

Position	Example
Before (default)	$99
After	99$

Changing Position

1. Open Settings > Price Display
2. Find the Symbol Position toggle
3. Click to switch between:
   • $99 (before)
   • 99$ (after)
4. A preview shows the selected format

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Price Display Rules

When Prices Show

For a price to display on a service card:

1. Show Prices must be enabled
2. The service must have a price > $0

When Prices Are Hidden

Prices are automatically hidden when:

• Show Prices is disabled

• The service price is $0 (zero)

• The service has no price set

  Zero-price services never show "$0" - they simply don't display a price, which looks cleaner.

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Where Prices Appear

When enabled, prices show on:

Location	Display
Service cards	Next to duration
Sidebar service list	On each service card
Booking panel	On expanded service details

Price Formatting

Prices are displayed as:

$150
€75
CA$99

Simple whole-number format without decimal places.

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Setting Service Prices

Service prices are set in your main OutSmart application, not on the booking page directly. The booking page displays whatever price is configured in the service definition.

To change a service price:

1. Log in to OutSmart
2. Navigate to your service/appointment type settings
3. Update the price
4. The booking page reflects the new price

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Price Transparency Best Practices

When to Show Prices

Consider showing prices when:

• Your pricing is straightforward
• Patients benefit from knowing costs upfront
• You want to reduce “price shopping” phone calls
• Your prices are competitive

When to Hide Prices

Consider hiding prices when:

• Pricing varies significantly by case
• Insurance coverage affects patient cost
• You prefer to discuss pricing in person
• Services require custom quoting

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Multiple Currency Considerations

If you serve patients in different currencies:

• The symbol is display-only

• It doesn’t affect actual payment processing

• Payments are processed in your configured currency

• Use the symbol that matches your actual pricing

  The currency symbol is for display purposes only. Actual payment currency is determined by your payment processor settings.

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Troubleshooting

Prices Not Showing

• Verify “Show Prices” is enabled in settings
• Check that the service has a price > $0
• Refresh the page after changing settings

Wrong Symbol Displaying

• Open Settings > Price Display
• Verify the symbol in the text field
• Clear and re-enter if needed

Price Shows Wrong Amount

• Prices come from OutSmart, not the booking page
• Check the service price in your main application
• Update the service definition if needed

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Related Settings

Setting	Effect
Payment Requirements	Whether deposits/payments are collected
Service Details	Edit the service itself
Account Settings	Whether patients must log in

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Next Steps

• Reordering Services - Arrange service order
• Team Overview - Manage your team