BEFORE YOU START
BUILD YOUR TEAM
GET READY FOR LAUNCH
ADVANCED SCHEDULING WORKFLOWS
EXPLORE SMARTFORM QUESTIONNAIRES
EXPLORE REPORTING TOOLS
EXPLORE INVENTORY MANAGEMENT
RAPID CHARTING WORKFLOWS
ADVANCED DISPENSARY WORKFLOWS
TASK LIST MANAGEMENT
CUSTOMIZE YOUR OUTSMART EXPERIENCE
DOCUMENTS / FAX
SOAP / MEDICAL CHART
In This Article:
This first release of the new Patient Portal includes the following main improvements over the previous Patient Portal:
Note that the new patient portal is fully compatible with all existing patient portal accounts. Your patients do not need to create new accounts, and they will be automatically sent to the new portal when they log in.
Unlike the previous Patient Portal, patients can now only create a new patient portal account under the following three conditions:
Previously patients could create accounts whenever they wanted to, and were left wondering what to do when they logged in and saw nothing in their portal. This will no longer be a problem.
When your patients are sent email notification for bookings, or to fill out Smart Forms, or if they are sent their Medical Records Access Code via e-mail, they will have an Access Link included in their e-mail . This is a button or link in their e-mail that they can click on to access that information in their Patient Portal.
Clicking the Access Link with take them to the Patient Portal login page. If they do not have an account, they can click on the “Register Here” link at the bottom of the login form in order to register for a new account. On this registration page, their Access Code will be pre-filled, so they do not have to type it in. All they have to do is enter their information, choose a password, and register for the account.
Once they click ‘submit’, they will be automatically logged into their Patient Portal account, and their medical data or Smart Forms will be immediately available.
If the Access Link does not work for them, or if you have provided them a printed Access Code instead of an Access Link, then the patient can go to the registration page and enter the code manually. They will not be able to create an account without a valid code.
During the process of online booking, patients are guided to create a Patient Portal account. Nothing has changed here, and no access code is needed or provided to them.
There is no change to the Smart Form Guest Link process with this release.
When a patient wants to log into an existing Patient Portal account, they should be logging in using the new Patient Portal login page at portal.outsmartemr.com, however if they log into the practitioner portal, they will be automatically redirected to the Patient Portal page.
The new Patient Portal interface is designed to be mobile-friendly and easy to navigate.
The Patient Portal dashboard is the first page that patients will see when they log into their account. On the dashboard they get a summary of all the information in their account, and can easily get more details on any of the sections by clicking on them.
The Main Navigation Menu is intuitively accessible on all pages, and allows patients to quickly navigate to the details pages for the various types of information contained in the portal.
For example, if the patient were to click on the Smart Forms dashboard card, they would navigate to the Smart Forms page, where they can easily see all the Smart Forms they have completed, or need to complete.
OutSmart Patient Portals are designed with families in mind, and allow a single Patient Portal account to have access to an entire family’s set of medical records. Patients can easily switch between the various patient records they have access to by selecting another patient from the patient menu at the top of the page.